THESOCIAL / POLICYMESSAGING RESPONSIBLY

MESSAGING
WITH CONTEXT.

A concise guide to using TheSocial with care: permission, clear expectations, secure handling, and respect for the people on the other side of the message.

PERMISSION

Only message people who asked to hear from you.

Keep a clear record of opt-in and respect opt-out requests immediately.

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DATA

Keep sensitive information out of ordinary message logs.

Protect tokens, attachments and personal details in the systems around the workspace.

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OPERATIONS

Give teams a clear owner for every conversation.

Use assignments, status and notes to make handoffs visible and follow-up dependable.

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BACK TO THESOCIAL ASK ABOUT A WORKSPACE

MESSAGINGWITH CONTEXT.

Only message people who asked to hear from you.

Keep sensitive information out of ordinary message logs.

Give teams a clear owner for every conversation.

MESSAGING
WITH CONTEXT.